This weekend my husband and I went to one of our favorite late breakfast places. We became regulars of this particular restaurant because a few years ago we happened to notice the manager of the place. Not because he always came over to the table but because we just know when he is there.

You are immediately ushered to a clean table. The servers are efficent and polite. The food is hot and served so fast that you would think you are in a fast food place. The order is always right. The place hums with the vibe that only comes from a well cared for establishment. We have watched the manager make sure his place runs like it should. He is everywhere quietly and unobtrusively making sure things are as they should be. You can tell he is there from the moment you walk in. Sadly, you can also tell when he is not.

Real Estate offices are no different. The best offices have the best managers. So many times the mistake is made to save money and scrimp on the manager. Make no mistake, in a real estate organization good management is the key to success.

When someone walks into your office do they know that the manager is there? They should.